Privacy Policy

Last updated: August 26, 2024

Back Pocket Agency
1647 W. Olive Ave.
Chicago, IL 60660 (USA)

At Back Pocket Agency, LLC we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal data when you visit our website and interact with our content.

Information We Collect
  • Contact Information: When you subscribe to our newsletter or contact us through our website, we collect your name and email address.
  • Analytics Data: We use Google Analytics to collect anonymous data about website usage, such as page views, bounce rates, and demographics.
How We Use Your Information
  • Newsletter Subscription: We use your contact information to send you our newsletter, which includes industry insights, company news, and promotional content.
  • Lead Generation: We use your contact information to follow up with you regarding your interest in our services.
  • Analytics: We use analytics data to improve our website and content.
How We Protect Your Information
  • Data Storage: We store your data securely using Zoho CRM, MailChimp, and Google Drive].
  • Access Control: Only authorized personnel have access to your data.
  • Data Retention: We retain your data for 24 months or until you request deletion.
Your Rights
  • Opt-out: You can unsubscribe from our newsletter at any time by clicking the link at the bottom of the email.
  • Data Access: You can request access to your data by contacting us at contact@backpocketagency.com.
  • Data Deletion: You can request deletion of your data by contacting us at contact@backpocketagency.com.

Our Cyber Security Policy

Email, Calendar and Data Storage services
Back Pocket Agency uses Google’s Gmail, Calendar, and Drive (data storage), collectively known as G-Suite. You can read about the G-Suite cybersecurity policy and its independent third-party audits of security, privacy, and compliance controls, including ISO 27001, ISO27017, and SOC 3.

 Limitation of Liability

You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this Website. In no event shall Back Pocket Agency be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this Website or connectivity to or from this site to any other site.

Protecting Your Child’s Privacy

We follow the Children’s Online Privacy Protection Act (COPPA). Even though our Website is not designed for use by anyone under the age of 18, we realize that a child may attempt to access our Website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our Website.

Our Email Policy

We comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission (except in the sale or transfer of our business).

Other Websites

Our Website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies, and we urge you to read those policies before using the website.  We have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these other websites is solely at your own risk. It is your responsibility to check the privacy policies of these other websites to see how they treat your personal information.

Our services sometimes include preparing or recommending content for customers’ websites that are built, hosted and/or maintained using a third party’s content management system or other facilities, but Back Pocket Agency does not host or control the content or operation of any customer websites. Back Pocket Agency is not responsible for drafting, posting and/or enforcing our customers’ privacy policies or determining whether the customers’ policies or practices comply with applicable law. We are in no way responsible or liable for the collection and use of personal information by our customers from their websites or otherwise resulting from our marketing services.

Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our Website so our users and customers are always aware of what information we collect, use, and disclose. In all cases, your continued use of our Website or our services and products after any change to this Privacy Policy will constitute your acceptance of such change.

Questions about Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us as follows:

By email: contact@backpocketagency.com

Back Pocket Agency
1647 W. Olive Ave.
Chicago, IL 60660